Typewise is an AI-powered communication assistant designed to enhance the efficiency and quality of customer service and sales communications. It offers a range of intelligent features, including real-time text prediction, auto-generated replies, grammar and spell checking, and real-time translation across 26+ languages. Key features include:
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Text Prediction: Automatically completes sentences and paragraphs in real-time.
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Magic Reply: Generates context-aware email and chat responses.
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Grammar & Spell Check: Instantly corrects errors to ensure professional communication.
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Real-time Translation: Facilitates multilingual conversations without the need for native speakers.
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Custom AI Language Model: Adapts to your company’s specific vocabulary and tone.
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Quality Control and Analysis: Provides dashboards with quality and performance metrics.
Typewise integrates seamlessly with popular CRM systems like Salesforce, ServiceNow, and MS Dynamics, and is GDPR-compliant, ensuring data privacy and security. It is ideal for customer service teams looking to reduce response times, improve customer satisfaction, and enhance operational efficiency.